Privacy Policy

At Libas-e-Libas, we strive to ensure that our customers are satisfied with their purchases. If you are not completely happy with your order, our Return & Exchange Policy is here to assist you.

Eligibility for Return or Exchange

You may request a return or exchange if the product you received is damaged, defective, or incorrect. The request must be made within 7 days of receiving the order.

To be eligible for a return or exchange:

The item must be unused and in its original condition

All tags and packaging must be intact

The product must not be worn, washed, or altered

Non-Returnable Items

The following items are not eligible for return or exchange:

Items purchased on sale or discount

Products that have been used, washed, or damaged after delivery

Items without original packaging or tags

Return & Exchange Process

To request a return or exchange, please contact our customer support team with your order number and product details. Our team will guide you through the process.

Once your request is approved, you will be instructed on how to send the item back to us.

Refunds

Refunds are only processed in cases where the item is out of stock for exchange or cannot be replaced. Refunds will be issued according to the original payment method or store policy.

Shipping Costs

Customers may be responsible for return shipping costs, unless the item received was damaged, defective, or incorrect.

Contact Us

If you have any questions about our Return & Exchange Policy, please contact our support team through our website.